21+  For adults only

Responsible Gaming at addd7 — Your safety is our priority

Gaming should be enjoyable — not a source of stress or problems. addd7 ensures that every player can enjoy themselves safely, with awareness, and in control.

Why is responsible gaming important?

addd7 believes every gaming experience should be entertaining, controlled, and enjoyable.

Online gaming is a popular form of entertainment for millions of people in Bangladesh. However, like any form of entertainment, it is very important to enjoy it in moderation and with awareness. We place the highest importance on responsible gaming at the addd7 platform. Our goal is to ensure that every player can enjoy themselves safely while staying aware of their own limits.

Responsible gaming does not just mean playing less — it means playing within a set budget, taking breaks, and not viewing gaming as a source of income. At addd7 we provide you with various tools and support so you can always stay in control.

Remember, gaming is never a way to solve financial problems. It is for entertainment only. If you ever feel that gaming is having a negative effect on your life, contact us right away.

Our protection tools

At addd7 you have several effective tools available for responsible gaming.

Set deposit limits

You can set daily, weekly, or monthly deposit limits. This keeps your budget under control and protects you from overspending. Once a limit is set, it takes effect immediately.

Time-out feature

If you feel you need a break, you can take a time-out from 24 hours up to 6 weeks. During this time you will not be able to log in to your account or place any bets.

Self-exclusion

Use the self-exclusion option for a long-term break. You can keep your account fully closed from 3 months up to 5 years. During this time no bonus offers will be sent to you either.

Set time limits

Decide in advance how long you will play each day. When the set time is up, the platform will automatically notify you and ask you to end the session.

Activity review

Regularly review your gaming history, deposit amounts, betting patterns, and time spent. Detailed reports are available in the addd7 account to help you make informed decisions.

24/7 support

If you have any concerns about gaming, contact our Bengali live chat support any time of day or night. Our trained team is always by your side.

Warning signs of problem gaming

If you notice the following signs, seek help right away.

Repeatedly returning to recover losses and placing larger bets.

Spending beyond the set budget and feeling regret afterwards.

Neglecting responsibilities to family, friends, or work in order to game.

Continuing to game by taking on debt or spending savings.

The feeling of being unable to stop gaming even when you want to, or feeling uncomfortable when you do.

Keeping gaming a secret and lying to people close to you.

Loss of sleep and declining health due to gaming late into the night.

Using gaming to cope with stress or loneliness.

Asking for help is not a weakness

If any of the above signs appear in you, contact our 24/7 Bengali live chat support right away or email [email protected]. Our trained team will assist you with full confidentiality.

4 steps to help yourself

Follow these four simple steps for responsible gaming.

01

Set a budget

Before you start gaming, decide on a specific budget that you can afford to lose. Never spend beyond it.

02

Respect your time limit

Decide in advance how long you will play each day. When the time is up, take a break — whatever the outcome.

03

Take regular breaks

Do not play non-stop for hours on end. Take regular breaks, drink some water, and go for a short walk.

04

Seek help when needed

If you feel you are losing control, contact addd7 support right away or activate self-exclusion.

21+

For adults only

The addd7 platform is for those aged 21 or above only. We verify age at registration and keep minors completely away from gaming. If there is an issue with identity verification, the account is kept suspended.

If there are underage members in your household, use parental control software to block access to your account from their devices.

addd7's commitments

addd7 upholds several important commitments to ensure responsible gaming. We believe a safe platform is what delivers the best experience over the long term.

Our support team is active in Bengali 24 hours a day, 7 days a week. Feel free to reach out with any concern.

SSL encryption and data protection

Your personal information and transactions are always encrypted. No information is shared with third parties.

Fair play guarantee

Our games use verified algorithms. Every result is completely random and not predetermined.

Notifications off during self-exclusion

While self-exclusion is active, we will not send any promotional emails or messages. Your rest period will be completely uninterrupted.

Age verification and identity confirmation

Identity verification is mandatory at the time of registration and withdrawal. This prevents fraud and underage access.

Fast and secure withdrawals

Withdrawals start from a minimum of ৳500 and generally reach your account within 10 to 45 minutes.

The golden rules of responsible gaming

Keeping these simple rules in mind will ensure gaming always stays enjoyable.

  • Play for entertainment only — not as a way to earn income.

  • Only bet money you can afford to lose.

  • Do not play while drinking alcohol or under mental stress.

  • Play from your remaining entertainment budget after covering your daily essential expenses.

  • Do not chase losses — there is no guarantee of winning next time.

  • Always give priority to spending time with family and friends.

  • Take regular breaks and review your account activity.

  • If you feel concerned, contact our support right away.

Frequently asked questions about responsible gaming

After logging in to your addd7 account, go to the Settings section and click on the "Responsible Gaming" option. There you can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. A 24-hour delay applies if you want to increase a limit, but reducing a limit takes effect right away.

Yes. After self-exclusion is activated, you can still withdraw any remaining balance in your account. Contact the support team to process the withdrawal. Bonus funds may be cancelled, but any money you deposited yourself will be returned in full.

A time-out is a short-term break — from 24 hours up to a maximum of 6 weeks. During this period your account is temporarily suspended. Self-exclusion is a long-term decision — from 3 months up to 5 years. During self-exclusion, no promotional messages are sent to you and your account cannot be reactivated before the set period ends.

If you notice signs of gaming addiction in a family member, first talk to them directly and with empathy. Inform addd7's support team — we can also initiate a self-exclusion process at the request of a third party. Send an email with full details to [email protected].

The minimum age to participate at addd7 is 21 years. Age verification is mandatory at the time of registration and withdrawal. If there is any doubt, we may request a government-issued identity document for verification. If an underage account is found, it is closed immediately.

addd7's 24/7 live chat is operated entirely in Bengali. Our trained support team can provide guidance on responsible gaming and help activate the necessary tools. You can also reach us by email at [email protected].

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Frequently asked questions

Visit the FAQ to learn more about addd7.

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To learn more about responsible gaming or for any support, contact our 24/7 live chat or reach us at [email protected]. 21+