addd7 Terms and Conditions
Please read these terms and conditions carefully before using the addd7 platform — this is a legally binding agreement between you and us.
1. Introduction and Acceptance
addd7 (hereinafter referred to as the "Platform", "we" or "addd7") operates an online gaming and betting service for players in Bangladesh. By accessing this website, creating an account or using any of our services, you fully agree to these terms and conditions.
If you disagree with any part of these terms and conditions, please refrain from using addd7's services. These terms may be updated from time to time, and continuing to use the service after any changes will be considered acceptance of the new terms.
2. Eligibility and Account Registration
2.1 Age Requirement
To open an account and use addd7's services, you must be 21 years of age or older. We may request valid identification at any time for age verification purposes. Providing a false age will result in immediate account closure and any deposited funds may be forfeited.
2.2 One Account Policy
Each individual may create only one account. Creating multiple accounts, operating an account in someone else's name, or using an account in any fraudulent manner is strictly prohibited. If this rule is violated, all associated accounts will be closed.
2.3 Accurate Information
You must provide accurate, complete and up-to-date information at the time of registration. If any information changes, you are responsible for updating it yourself. addd7 is not liable for any issues arising from the provision of incorrect or misleading information.
2.4 Password and Security
It is your responsibility to keep your account password and login details completely confidential. If you suspect unauthorised access to your account, notify our support team immediately.
3. Deposits, Withdrawals and Payment Policy
3.1 Deposits
The minimum deposit amount at addd7 is ৳500. We support the following payment methods:
- bKash
- Nagad
- Rocket
- Upay
- Bank Transfer
Once a deposit is confirmed, it is generally added to your account promptly. Contact us if you experience any delay in a transaction.
3.2 Withdrawals
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes. Your account must be verified before you can withdraw. addd7 may request additional verification documents in certain circumstances.
3.3 Transaction Verification
For large withdrawals, addd7 reserves the right to carry out additional identity verification. This process is followed to prevent money laundering and ensure safe transactions. Withdrawals may be temporarily delayed while verification is in progress.
4. Bonuses and Promotional Offers
4.1 Welcome Bonus
New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. A minimum deposit of ৳500 is required to claim this bonus. A 15x wagering requirement must be met before the bonus funds can be withdrawn.
4.2 Bonus Terms of Use
- Bonus funds may only be used on games approved on the platform.
- Bonus funds cannot be withdrawn until the wagering requirement has been met.
- Another bonus cannot be activated while one is already in progress.
- If bonus terms are violated, the bonus and any related winnings may be cancelled.
- addd7 reserves the right to modify or cancel bonus offers at any time.
4.3 VIP Program
The addd7 VIP program has four tiers: Bronze, Silver, Gold and Platinum. Weekly cashback benefits are available at each tier. Better benefits become available as you move to higher tiers. VIP benefits apply only to active players who follow the designated policies.
5. Gaming Rules
5.1 General Gaming Policy
All games on addd7 are operated in a fair and transparent manner. Our platform offers slots, live casino, cricket betting, football betting and many other types of games. In the event of any technical error, addd7 is the sole authority in determining the correct outcome.
5.2 Betting Limits
Minimum and maximum bet amounts are set for various games and events. addd7 reserves the right to change betting limits at any time. If unusual betting patterns are detected, an account may be subject to investigation.
5.3 Game Cancellation and Disputes
If a game is cancelled due to a technical error, disconnection or any other reason, addd7's decision will be considered final. For any dispute, please contact our support team within 24 hours.
5.4 Prohibited Activities
The following activities are strictly prohibited:
- Using any software, bot or automated method to play games
- Artificial or coordinated betting to abuse bonus benefits
- Any attempt to manipulate game outcomes
- Colluding with other players to harm the platform
- Using stolen or unauthorised payment methods
6. Account Suspension and Closure
6.1 addd7's Rights
addd7 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:
- Any violation of these terms and conditions
- Fraudulent activity or suspicious behaviour
- Suspicion of money laundering or terrorist financing
- Operating multiple accounts
- Providing a false identity or information
6.2 User Rights
You may request the closure of your own account at any time. Please withdraw your remaining balance before closing your account. addd7 may retain your information for a specified period after account closure in accordance with applicable law.
7. Responsible Gaming
addd7 gives the highest priority to responsible gaming. We believe gaming should be an entertaining activity, not a source of financial problems. The following tools are available on our platform:
- Option to set deposit limits
- Facility to take a temporary break
- Self-exclusion facility
- Setting gaming time limits
If you feel that gaming is becoming a problem for you or your family, please visit our Responsible Gaming page or contact our support team.
8. Privacy and Data Protection
addd7 is committed to protecting your personal information. We use SSL encryption and advanced security technology to keep your data safe. To learn more about how we collect, use and protect your information, please read our Privacy Policy.
We do not sell your personal information to third parties. However, information may be disclosed under legal obligations or at the direction of a regulatory authority.
9. Intellectual Property
All materials on the addd7 website, including the logo, software, content and graphics, are owned by or licensed to addd7. Using, copying or distributing these without our prior written permission is prohibited.
Game software and content are owned by the respective game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, etc.) and are displayed under their licences.
10. Limitation of Liability
addd7 is not liable for the following:
- Games being interrupted due to internet disconnection
- Loss resulting from unauthorised access to a user's account (where the user has disclosed their own password)
- Delays or errors by third-party payment providers
- Services being discontinued or restricted due to legal changes
- Temporary service disruption due to unforeseen technical errors
addd7 always strives to provide a seamless and high-quality service, however addd7's liability for issues caused by technical or external factors is limited.
11. Changes to Terms
addd7 reserves the right to change, amend or update these terms and conditions at any time. Continuing to use the platform after any changes will be considered acceptance of the new terms. For significant changes, we will endeavour to send a notice to your registered email address.
You are encouraged to visit this page regularly to stay up to date with the latest terms and conditions.
12. Contact and Complaint Resolution
For any questions or complaints regarding these terms and conditions, please contact us. Our support team is available 24/7 to assist in Bengali.
Live Chat
Direct support in Bengali 24/7. Get immediate help with any issue.
Email Support
[email protected] — for written complaints or detailed inquiries.
Related Policies
Visit the pages below to learn about other important addd7 policies and information.